Expert Tips For Effective CRM

bu20Today’s store owners don’t need to manage their operations all on their own like the salespeople in more ancient times did. These days, technology is available to make everything from the simplest to the more complex retail processes easier and faster to accomplish, resulting in benefits all around. Here are some of the crucial software tools that make retail management a cinch for today’s enterprising individuals and organizations.

CRM. Most retailers require a system for effective customer relationship management which would enable them to keep track of every single interaction with their existing as well as future customers. At the most basic level, CRM software lets retailers store their current and prospective clients’ contact information, social media profiles, details on the calls made and emails sent, and such. More advanced systems would allow the creation of meeting schedules, display of sales forecasts and pipelines, and the like. Thanks to this solution, sales and customer service reps won’t have a hard time looking up client information for lead generation purposes and after sales functions, which helps them build stronger interactions and relationships.

POS. Step into any physical

Principles for Setting Mergers and Acquisition Agreements in Perfect Order

bu19Moreover, when one is dealing with billions of dollars, every aspect of the deal and the risks must be noted down in the document.

In a merger or acquisition transaction, there are three basic steps: (I) the negotiation period or pre-definitive agreement period; (ii) the definitive agreement or agreements; and (iii) closing.

The first and foremost step in an M&A deal is executing a confidentiality agreement and letter of intent. To keep the deal confidential, a confidentiality agreement must be signed on parameters on the use of information. The confidentiality agreement may contain other provisions unrelated to confidentiality such as a prohibition against solicitation of customers or employees (non-competition) and other restrictive

A letter of intent or Term Sheet, is a preliminary document potential buyers might send over when buying a company. A letter of intent must contain some sort of exclusivity provision known as no shop or window shop provisions. To spell it out, a no shop provision prevents the parties from entering into any discussions or negotiations with a third party that could negatively affect the transaction. A window shop provision allows for some level

Key Due Diligence Activities In A Merger And Acquisition Transaction

bu18Proper due diligence at every stage will make the M&A a grand success

By planning the merger activity carefully and analyzing every issue that may arise, the target company will be better prepared to successfully consummate a sale of the company. The buyer is concerned not only with the likely future performance of the target company as a stand-alone business but must understand the extent to which the company will fit strategically. Evaluating the commercial attractiveness of an M&A deal involves validating the target company’s financial projections and identify the synergies.

The primary goal of due diligence in the M&A process is for the buyer to confirm the seller’s financials, contracts and customers. Due diligence starts the moment the letter of intent (LOI) is signed. All due diligence information must be made available to the buyer from the seller. Due diligence is a vital activity in M&A transactions, and may consume several months of intense analysis if the target firm is a large business with a global presence.

First and foremost, the buyer must evaluate all of the target company’s historical financial statements and related financial metrics.

Two Great Tips To Build Your Business

bu13Two ways to build your business faster

Hi guys, how do you feel about your business today? That is a question you should ask regularly, because if you are not in love with your business how can you possibly interest others.

We all have off days, but they should be the exception rather than the rule, so to cheer you up here are two corking ideas to revitalise your business.


It never ceases to amaze me that so many people spend fortunes on trying to get new customers and never bother to keep in touch with previous happy clients.

Get your old receipt book out and just check how many potential customers that know you, are lurking there.

Dependent on what business you are in, create something that you can offer to these old clients that not only gives them some value but also says HELLO I would love to do business with you again.

You will be surprised at how many will react to your reaching out to them and once they respond, you will have opened a conversation that could well end in more

What Makes a Business Successful

DelightYou might exclaim that it is profit! Certainly that is the object and does indicate whether or not the business is successful. However what all determines if the business even gets to that point? Some of the main components of success beyond the obvious things like a good product are mindset, focus and presentation.

There is really a lot to be said for the ‘spirit’ of things. This has to do with mindset and extends to the environment in the business. Is it bright and shiny? Or is it dark and dubious most days? It is obvious that if the atmosphere is one of positivity and hopefulness that it will carry the business a lot farther than if someone is skeptical and just has a negative attitude. This can be about the time, money or duties required to conduct the business.

A positive mindset is so important that steps should be taken to create a positive atmosphere no matter what is happening or not happening. Remember wherever you are focused, that is where you will likely end up. That is why it is so important that

Strategy for Successful Merger and Acquisition

bu17In order to make a merger work, it is pertinent to have a sound strategic planning so that maximum benefit is taken out from the merger. Before signing on the dotted lines, the company doing the acquisition must evaluate the performance, market position, cash flows, future opportunities, technology, regulatory issues of the target company to fix the right price for the deal. The management of the company doing the acquisition must have a clear and well-defined strategy for their specific business.

It is always advisable to take lessons from the past deals if the company has done in the past, learn from the experience of peers and look into industry benchmarks. This can help in formulating a sound strategy which will pay off in the long run. One must look into the working environment, employees and other cultural issues of the target company so that all misconceptions are sorted out at the initial stage and employees of both the companies know what is in store for them. As the deal has to make sense for both the target and the acquirer, it is important to

Enhanced Customer Satisfaction With DevOps

bu16DevOps is one of the latest buzzwords in the market today. At the enterprise level, the leadership team is focusing more on moving their projects to DevOps mode that benefits their customers in providing a quick feedback to the development teams to work on the changes and deliver the desired service/product.

DevOps are on the broader terms is an approach based on lean and agile practices in which development teams, operations and testing teams communicate and collaborate to deliver the product/service in a continuous manner to reach out to the end customer that helps them to seize the market opportunities. This provides a chance to receive timely feedback and incorporate the changes in a quick manner. DevOps as a concept emphasizes communication, collaboration and integration between software developers and IT operations to enable faster and reliable deliverables to the end client in reduced timelines. This way the execution gaps in a project can be controlled and togetherness can be brought in within the groups working on the project.

Unlike traditional software applications, which are designed with massive data and reliability and can satisfy the customer with

How the Best Catering Companies Make Your Event Memorable

bu15Organizing any special occasion can be exciting but also stressful, with many different factors to consider and different aspects of the event to coordinate. This includes everything from sending out invitations right through to finding the entertainment for the day or evening in order to keep all guests happy.

With that said, one of the most important things to get right is booking a great caterer, as this can make huge difference in people’s experience of your particular event. Indeed, finding a great caterer can actually mean that the event is memorable in all the right ways; here is how the best catering companies make your event memorable.

The first way that a caterer can make for a memorable event is by serving something that guests do not normally enjoy during their meals at home. This can be a foreign cuisine or a themed dinner, both of which have their advantages and are suitable for different types of events and guests.

Themed catering options can include having a French fry bar, a waffles bar or a crepe bar. Others can include sushi bars or salad bars. In

The Three Times to Handle an Objection

bu14Most sales reps hate getting objections. When they get them, their hands start to sweat, their heart takes the elevator down into the pit of the stomachs, and they start wishing they had gotten that graduate degree and avoided sales altogether.

This is how most sales reps react when they get objections, but not the top producers. Top producers view and react to objections very differently. To start with, because top producers thoroughly qualify their prospects up front they generally uncover and deal with many objections during the qualifying stage. Objections like, “I’ll have to show this to my partner,” and others are already known and dealt with.

In addition, top producers have taken the time, long in advance, of scripting out two or three different rebuttals to the objections they get, so when they do get them, they know exactly what to say to overcome them. In other words, they are rarely caught off guard, because they know what to say to deal with them.

Third, because top producers know what the objections or stalls are likely to be in advance, and since they are prepared

The Importance of Translation in a Document’s Lifecycle

bu11Imagine you are a company aspiring for global potential and new markets. Imagine that all the arsenal and resources as well as strategic edge, needed for this ambition are in place. But a small goof-up with some job to translate birth certificate lands you into an unusual spot stuck with delays and errors.

This is what happens to most companies which stay complacent when it comes to matters of good document management. Documents form an integral part of any business or industry. Their form and flavor may change but their significance continues untouched from stone times to paper era, to the electronic age.

Digital forces have both helped as well as muddled the space of documents. Technology can bring in speed, efficiency and storage as advantages but it can also burden documents with issues of relevance, accuracy and visibility.

Timely attention to various changes, big and small as well the context of any document still needs a human eye and hand. The organization in question has to ensure that a document is taken care of way beyond its creation and archival stage. It may undergo numerous changes

The Benefits of Hiring a Site Management Organisation in Clinical Research

bu10Clinical research now takes place in every continent around the globe, offering the trialling of treatments for a huge range of diseases and conditions. These trials are a significant part of advancing medicine in countries all around the world, offering new hope and solutions for illnesses that claim thousands of lives each year.

There are several important elements to successful clinical research trials, and one of these is hiring a reliable and efficient Site Management Organisation (SMO). These organisations are often hired by sponsors or Clinical Research Organisations (CRO) in order to run clinical trial sites. The reason for this is that they offer several major benefits to research as a whole.

The importance of a quality SMO for clinical research starts with the increased level of efficiency that can be brought to proceedings, with the SMO providing management and support to the trained staff of the CRO. The staff at the SMO can be tasked with numerous roles, each helping experienced and trained investigators to focus on essential work.

There are many different aspects necessary for the successful carrying out of clinical trials, including data management,

4 Applications Of Epimedium Extract

bu9Epimedium, also known as horny goat weed is a herb that has been used for centuries in china and other parts of the world. The active ingredient in the herb is icariin that works by relaxing the smooth muscle tissue. The weed has many applications including:

Libido stimulation

Due to the active ingredient that relaxes the smooth muscle tissue, the herb encourages blood flow which is a key component to sexual desire. According to professionals, the herb also contains a few alkaloids and plant sterols that have the same roles as testosterone. You should note that the herb boosts libido in both men and women.

Bone loss prevention

According to a bone and mineral research study, people that received the herb in the form of a pill showed increased bone loss prevention. This is proof enough that the herb plays a vital role in promoting bone health. This aids in preventing bone diseases such as osteoarthritis and many others.

Hormonal balance

Scientific studies have shown that epimedium brings about a balance in estrogen and estradiol levels in women. The balance comes in handy in women that have great hormonal fluctuations

How Do You Recognize Influencers

bu8Some people may be more aware of influencers in their niche or industry than others. However, it is important to understand that influencers are a very important part of your professional success. It takes a great deal of work to reach influencer status and it is really beneficial to surround yourself with influencers who can help you to elevate your business to the next level.

Capturing the attention of other people online

There is no doubt that your content is top-shelf. However, that is not necessarily enough. Not only do you need to consistently produce content that speaks to other people in a profound way but you also need to get other people to promote your content and to share it with other people. In short, you need influencers to endorse and support what you are offering. If an influencer shares your content, it will go a very long way toward your ability to elevate your content. The good thing about an influencer is not only that the person has a solid amount of credibility and trustworthiness but you can be confident that the person

5 Types of Businesses That Need Call Tracking and Why

bu7There are a lot of people who are used to making purchases or orders using their phones. Believe it or not, phone calls are still one of the essential business components for many industries. For many business organizations, calls are the main type of leads and they are usually worth multiple times more than those that came to you by filling in a kind of form. Yet another trend for industries that rely on phone leads is that most of them use paid search ads to drive traffic to their websites, and these are the ones that lead to people making calls.

However, there is a big issue with calls that come from paid searches; they are usually untracked and this greatly reduces the effectiveness of a PPC campaign, especially in regards to conversions and leads. Without valuable call tracking data, professional marketers get stranded in the dark when talking about which ads, landing pages, and keywords are responsible for driving these calls.

This makes businesses unable to make the right decisions in their future PPC strategies. Without proper call tracking methods, advertises and businesses alike

Secrets of Bonding 129 What It Takes To Get a $1 Million Bond

bu6Here is a common fallacy held by observers of the surety bonding industry:

How much cash do you need to get a $1 million bond? The answer is NOT $1,000,000. Surprisingly, you only need a fraction of the $1 million, but you need other elements as well. Let’s dive in!

Our readers may be familiar with the 3 Cs of Surety Bond Underwriting: Coercion, Corruption, Cowardice. Actually they are Character, Capacity and Capital. These describe areas of analysis that are important to the bond decision-makers. Cash falls under the Capital heading. Other factors are also important.

    • Character includes the applicant’s credit rating and operating history. Bill paying habits are reviewed along with references from suppliers and lenders. Character evaluates if the applicant is likely to honor their obligations under the contract and bond.
    • Capacity cover the skills of key people, company experience overall, plant, equipment and other factors.
  • Capital includes all financial resources, including Cash.

The Magic Number

There is no magic number. When underwriters review the company financial statement they do look at the cash position. In addition, they evaluate the Working Capital, which includes cash plus accounts receivable,

What the No’s Are Really Telling You

bu5If you’re doing your job as a business owner, then you’re constantly prospecting. You meet people at networking events; you follow up. People sign up for Discovery Sessions through your website; you hold those Discovery Sessions. You meet people for face-to-face meetings; you follow up. You make phone calls. You send personal emails. You create an online marketing campaign.

And sometimes you get No’s.

I won’t kid you. No’s suck. They can make you feel like you don’t know what you’re doing, that you’re not good enough, that you’re not worthy.

You might even start rethinking your entire business model and life as an entrepreneur.

I invite you to think about any No’s you’re getting a bit differently.

No’s can be a gift. Actually, I’ll state that differently: They ARE a gift, and here’s why.

    • No’s help you get clarity around your ideal client. If you really look at your conversation with this person, is she really ideal for you? More than likely not. I bet if you objectively look at the conversation, you’ll find red flags. Document those and use them to get clearer on who you do NOT

What Are the Main Advantages of Using Recycled Building Materials

bu4In recent years, the increased availability of high quality recycled building materials has meant that more and more companies are choosing to invest in these products rather than more conventional options on the market. With a range of different products including asphalt surfacing materials and crushed concrete, there are numerous products to meet a number of construction needs.

There are several major benefits to using recycled building materials rather than procuring brand new ones that are behind this increase in popularity of this type of service. The first one of these is that these are now very easy to find, which can be an advantage over procuring difficult-to-source new raw materials.

Although many raw materials are still available in abundance on the market, some will need to be imported from abroad, or there may be regional ruptures in stock due to temporarily limited supply of these materials. This is not the case when working with recycled goods.

Now with more recycling firms based nationally and globally than ever before, it has become far easier to source the necessary materials locally without being concerned with importation issues or

What Every Property Owner Should Know About Pipe Replacement

bu3Trenchless sewer repair

In most cases, a professional plumber can be trusted when in need of sewer repair. Replacement is a huge cost, and is unavoidable unfortunately. It’s important to note that before a property is sold, the owner has to report any potential issues to buyers, so it’s smart to get it taken care of and avoid any drama.

When it comes to an expensive repair like this, it’s important to shop around for the best deal. One should also make sure any contractor is bonded, licensed, and has references that can be checked. Expect most bids to be thousands so there is no shock.

History of Piping

First off, if there is any clay pipe it needs to be removed. Cleaning is never a good option and will only delay the inevitable which is replacement. Use of copper sulfate or rock salt is not a great idea as it will create more work by the owner having to remove the tree permanently, and then fix up the yard.

Clay sewer pipe has not been used for a very long time, as joints were packed by mortar and

Is Export Trade Finance Important Today

bu1For businesses concentrating only on the domestic market, they may miss out on different opportunities the international market offers. If you make a foray into the international market, you may increase your profit as well as protect your business from the negative effects of slowed-down growth. Apart from that, this will allow you to diversify your portfolio.

Among the most crucial ingredients for success in the exportation business is export trade finance. Exporters want to get paid for their products as fast as possible. On the other hand, customers from foreign markets would want to delay payment until they’ve received the products or perhaps resold these. To become competitive, your company must be capable of offering payment terms which are very attractive to possible partners.

Important Factors To Consider When Selecting The Best Financing Option

The amount of time in which the product is financed – This is considered the most important factor to consider. Experts highly emphasized that your choice of financing will be greatly influenced by how long you’ll wait before receiving the payment.

The cost of financing options – If there are several financing options